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All ticket prices for events that occur in the United States are stated in U.S. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice. See the Limitation of Liability section in the, My Please sumbit your request by clicking above! Why aren't e-tickets available for all events? This will apply regardless of whether because of human error or a transactional malfunction of this website or other TicketWeb operated system. You are responsible for complying with all applicable ticket resale laws. For exact instructions on any canceled or postponed concert, please check the concert information online or Contact us. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. The quantity of tickets made available for sale by us vary on an event by event basis. If the event was moved or rescheduled, the Event Provider may set refund limitations. However, we do not control this inventory or its availability. Dollars. 1.2 We sell tickets as and when allocated by Event Partners. Sign-In. BY CONTINUING PAST THIS PAGE, YOU AGREE TO OUR We can't offer any exchanges or refunds unless your event has been cancelled. What should I do if I have lost or destroyed my tickets? Why are my tickets being sent by secure post rather than standard post? If you've already received your tickets, we'll usually need you to send those back first. In these cases, Ticketmaster customer service will attempt to contact you, using the information provided at the time of purchase. If struck, immediately ask an usher for directions to a medical station. In many cases, delivery prices will also be owed. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket’s face value paid (or, for a discounted ticket, then instead the discounted ticket price paid) and, if purchased on TicketWeb.ca, all service fees. For security purposes, we can only ship tickets to the billing address on file with the credit card company that is used for your purchase. Should this occur, we will attempt to contact you to inform you of refund or exchange procedures for that concert. If an event is canceled, and the ticket you purchased through the Site is eligible for a refund, we will issue you a refund to the credit card that you used to purchase that ticket. You consent to such searches and waive any related claims that may arise. You grant permission to us and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm via your account or TicketWeb customer service whether or not your order has been placed. I haven't had my refund yet - what should I do? - for events that occur in the United States or Canada, but only if you make your ticket order at a time that is sufficiently before the date of the event. Tickets are generally sold through several distribution points, including online, phone centers and box offices. Please make sure to include/provide your account number so we can expedite your refund if applicable. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers. TicketWeb acts as the agent to those who are promoting or otherwise providing the events for which you purchase tickets, such as museums, venues, teams, artist representatives and fan clubs, promoters and leagues (collectively, “Event Providers”). Occasionally, additional tickets may be available prior to the event. You should expect to receive your refund in as soon as 30 days. We reserve the right to cancel any or all orders and tickets without notice to you if you exceed the posted limits. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration. Opening acts or guests may sometimes tour with headlining performers. Therefore, tickets for popular events may sell out quickly. Service fees may not be refunded for tickets purchased on TicketWeb… We reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. The event is less than 5 days away and I've not received my tickets, what do I do? The following is designed to ensure your satisfaction and understanding of the purchase process on the TicketWeb sites (collectively, “Site”). Opening acts, as well as festival performers, are subject to change or cancellation at any time without notice. We refer to these parties who organise or provide the event and/or from whom we obtain tickets and/or associated products or services to sell to you as our "Event Partner". You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. Generally, some of the following delivery methods may be offered: If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this Site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then we will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid.

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